About Us
We are an international FBO that opens its doors in the premier destination of the Riviera Maya with the purpose of providing a unique experience to flight crews and passengers of private aviation choosing to visit Tulum. Our goal is to meet their service needs through high-quality facilities and personnel, ensuring comfort, safety, and luxury at every moment of their stay.
Mission
To be the primary hub for private aviation in the Riviera Maya, offering services and attention to visitors with the highest standards of comfort, safety, quality, and luxury through a collaborative and sustainable approach.
Vision
To establish FBO Tulum as a driver of tourism, social, and commercial development in the region, strengthening connectivity through the provision of competitive and profitable luxury services.
Present authorities
AFAC
Agencia Federal de Aviación Civil
(Federal Civil Aviation Agency)
GN
Guardia Nacional
(National Guard)
SENEAM
Servicios a la Navegación en el Espacio Aéreo Mexicano
(Navigation Services in Mexican Airspace)
SENASICA
Servicio Nacional de Sanidad, Inocuidad y Calidad Agroalimentaria
(National Service of Sanity, Safety and Agri-Food Quality)
INM
Instituto Nacional de Migración
(National Institute of Migration)
ANAM
Agencia Nacional de Aduanas de México
(National Customs Agency of Mexico)
SI
Sanidad Internacional
(International Health)
Services
- Aircraft parking platform for categories A, B, and C.
- Hangar storage.
- Flight dispatch: Domestic and International.
- Meteorological reports.
- Assistance for flights with PRM (Passengers with Reduced Mobility).
- Ground Power Unit (GPU).
- Platform lighting
- Fuel
- Ramp service.
- Personalized assistance for crew and passengers.
- Concierge service.
- Luggage carts.
- Platform transport.
- Coordination of ground transportation.
- Lavatory Service.
- Catering.
- Cafeteria and kitchen with food storage.
- VIP waiting rooms.
- Meeting rooms.
- Crew dormitories and showers.
- Official Lounge for Diplomats.
- Customs assistance.
- Bilingual staff.
- Wi-Fi.
Flight request
If you wish to make a flight request, please download the appropriate form according to your language and send it to the following email addresses:
- despachofbo@aitulum.com.mx
- operacionesfbo@aitulum.com.mx
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